Returns will only be accepted if CIE Source has supplied the wrong book (different Title/Author/ISBN from the one we originally quoted),. If you receive a book that has been damaged, please contact CIE Source to ask about obtaining a return authorization. Under no circumstances will returns be accepted without our prior written authorization.
The following payment options are available with CIE Source: Credit Card (CIE Source accepts Visa, Master Card and American Express), Paypal, Check (Checks can be sent to: CIE Source, 516 N. Ogden Avenue, #111, Chicago, IL 60642 USA).
Wire Transfer (please contact us for wire transfer details), School or District Purchase Order (sent via email, fax or mail to CIE Source) ***Please note that for online orders, your credit card will be charged at the time your order is placed.
For all North American customers ordering via phone, fax, email or purchase order, the payment terms are “payment upon receipt” of the order.
For all international customers (outside the USA and Canada) ordering via phone, fax, email or purchase order, pre-payment is required on all orders.
VAT or local taxes may be assessed by Fedex for delivery to an international address – the responsibility for payment of these taxes rests solely with the international customer and will not be paid by CIE Source under any circumstances.