Privacy Policy
Effective Date: January 1, 2025
CIE Source Inc. ("we," "us," or "our") is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase our products and services. We adhere to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to ensure your privacy rights are respected and enforced.
1. Information We Collect
1.1 Personal Information
We collect personal information you provide during transactions, account registration, or communication with us. This may include:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information
1.2 Automatic Information
When you visit our website, we collect data such as your IP address, browser type, operating system, referring URLs, and browsing activity through cookies and similar technologies.
1.3 Marketing Communications
With your explicit consent, we may send you promotional materials. You may opt out at any time by following the instructions in our emails or contacting us directly.
2. How We Use Your Information
Your information is used to:
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Process and fulfill your orders
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Provide customer service and support
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Personalize your shopping experience
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Improve our website functionality
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Send you marketing communications (with consent)
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Meet legal and regulatory obligations
3. Sharing Your Information
3.1 Service Providers
We share your data with trusted third parties such as payment processors and logistics providers strictly for business operations.
3.2 Legal Requirements
We may disclose your data to comply with legal obligations or protect our rights.
3.3 Business Transfers
If we undergo a business transition, such as a merger or acquisition, your information may be transferred to the new entity.
4. Data Security
We use industry-standard security measures, including SSL encryption and PCI-DSS compliance for payment processing. While we take precautions to protect your data, no method of transmission over the Internet is 100% secure.
5. Cookies
Cookies help us improve user experience. These may include session cookies, analytics cookies, and functionality cookies. You can manage your cookie settings in your browser.
6. Your Privacy Rights
Under GDPR (for EU residents):
You have the right to:
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Access, correct, or delete your personal data
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with a data protection authority
Under CCPA (for California residents):
You have the right to:
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Know what personal data is collected, used, shared, or sold
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Request deletion of your data
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Opt-out of the sale of your personal information
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Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at cs@myciesource.com or write to:
CIE Source
516 N. Ogden Avenue, Suite 111
Chicago, Illinois, USA 60642
7. Compliance Statement
CIE Source Inc. complies with the GDPR and CCPA. We implement appropriate safeguards and processes to protect personal information and ensure transparency, accountability, and individual rights.
8. Changes to This Privacy Policy
We may update this Privacy Policy as needed. Updates will be posted here with a revised effective date.
Contact Us
Email: info@myciesource.com
Mail: CIE Source
516 N. Ogden Avenue, Suite 111
Chicago, Illinois, USA 60642
Terms of Service
Effective Date: January 1, 2025
These Terms of Service govern your use of the website operated by CIE Source Inc.. By using this site, you agree to these Terms. If you do not agree, please discontinue use.
1. Use of the Website
You must be the age of majority in your jurisdiction or have parental/guardian consent. You agree not to use the site for illegal activities, including copyright violations or spreading malware.
2. Orders and Payments
Orders are subject to availability and approval. You agree to provide accurate billing details. We reserve the right to cancel orders at our discretion. All payments are securely processed via third-party providers.
3. Returns and Refunds
Returns and refunds are governed by our Return Policy, available on our website.
4. Intellectual Property
All content is the property of CIE Source Inc. or its licensors. You may not reproduce or distribute content without prior written permission.
5. Third-Party Services
We may partner with third-party services for operations, including payment processing. These services operate under their own terms and privacy policies.
6. Limitation of Liability
CIE Source Inc. is not liable for indirect, incidental, or consequential damages arising from your use of the website, except as required by law.
7. Updates to Terms
We may revise these Terms at any time. Continued use of the site signifies acceptance of the updated terms.
8. Governing Law
These Terms are governed by the laws of the State of Illinois, USA.
Contact Us
Email: info@myciesource.com
Mail: CIE Source
516 N. Ogden Avenue, Suite 111
Chicago, Illinois, USA 60642