We provide a comprehensive catalog of Cambridge Endorsed resources across all stages of the Cambridge curriculum, including Primary, Lower Secondary, IGCSE™, O Level, AS & A Level. Our selection includes textbooks, workbooks, teacher guides, digital downloads, revision materials, and more.

CIE Source is a preferred distributor for all official Cambridge Endorsed publishers, including:

• Collins Education
• Cambridge University Press
• Marshall Cavendish
• Hachette Learning

Schools can place bulk orders by:

• Browsing our site and using the quote request tool
• Emailing cs@myciesource.com with ISBNs, quantities, and delivery details
• Contacting our support team directly for personalized assistance

A dedicated account representative will help you through the process from quote to delivery.

Yes, we provide special pricing for schools, districts, and educational institutions. Contact us for a custom quote based on your order volume.

Absolutely. We accept official school purchase orders, and schools can also request to be billed via invoice with net payment terms. Please contact our sales team to set up your school account.

We ship from our North American distribution center in Chicago, Illinois, and offer both domestic and international delivery.

Typical shipping times:

• USA: 3–7 business days
• International: 7–14 business days (depending on location and customs)

Shipping rates vary by destination, order size, and delivery speed. You can get a a shipping quote by checking our website www.myciesource.com and view estimated shipping at checkout or request a shipping quote by contacting cs@myciesource.com

Yes! Many of our Cambridge Endorsed titles are available in digital format, including interactive eBooks and downloadable teacher resources. Availability is noted on each product page.

Absolutely. Our experienced team can help match Cambridge resources to your school’s subject offerings and curriculum maps. Reach out for personalized support and product recommendations.

1. General Return Policy

CIE Source does not accept returns for most products. All sales are final. Exceptions may be made only for defective or damaged items, subject to the conditions outlined below.

2. Eligibility for Returns

To qualify for a return, the item must:

• Be unused and in the same condition as received.
• Be in its original packaging.
• Include a receipt or proof of purchase.

3. Refunds

If your return is approved, the refund process is as follows:

• Upon receiving and inspecting the returned item, we will notify you via email regarding the approval or rejection of your refund.
• If approved, the refund will be processed and applied to your original payment method within a reasonable timeframe.

4. Non-Refundable Items

• Sale items are not eligible for refunds.
• Shipping costs are non-refundable.

5. Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account again.
• Contact your credit card company, as it may take time for the refund to post.
• Reach out to your bank to confirm processing times.
• If all steps have been followed and the refund is still missing, contact us at cs@myciesource.com

6. Exchanges

Exchanges are only offered for defective or damaged items. To request an exchange, email cs@myciesource.com and mail the item to:

CIE Source
346 North Justine St., Suite 302
Chicago, IL 60607

7. Shipping Returns

To return a product, send it to:

CIE Source
346 North Justine St., Suite 203
Chicago, IL 60607

• Customers are responsible for return shipping costs.
• If you are shipping items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.

8. International Customs and VAT

IB Source is not responsible for customs duties, VAT, or other taxes your local authorities assess. These charges are the responsibility of the purchaser.

9. U.S. and Canadian Sales Tax

• Sales tax is applied to U.S. state orders and Canadian GST/PST based on the shipping or billing address.
• Tax-exempt institutions, such as schools, must email a valid tax-exempt certificate to cs@myciesource.com to have the tax credit back.